Account access
Login, signup, profile, referral, or demo wallet questions.
Typical response: 1 business day
StreamTrade
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Contact Support
Choose the support path that matches your issue and submit a ticket with the account, market, round, or security context the team needs to review it.
Login, signup, profile, referral, or demo wallet questions.
Typical response: 1 business day
Prediction placement, locked balance, round timer, or market availability issues.
Include market, asset, round time, and amount
Questions about final result, refund, void, payout, or settlement evidence.
Include prediction ID if available
Unauthorized access, suspicious activity, impersonation, or credential concerns.
Escalated review
Creator arenas, affiliate discussions, integrations, press, or business inquiries.
Typical response: 2-3 business days
For now, send support requests to support@streamtrade.click with your account email, market name, round time, and screenshots if relevant.
Logged-in users can also create a support ticket below for account-linked review in the admin support desk.
Submit account, trading, settlement, security, or partner requests directly to the StreamTrade support desk.
If you suspect unauthorized access, stop using the account, change passwords where possible, and contact support immediately with the subject line Security Escalation.
Include your account email, device/browser, market name, round time, amount, visible error text, and screenshots. Never send passwords, seed phrases, private keys, or login codes.
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